Terms:
- Free delivery to Bulgaria for orders over 70 BGN to a Speedy locker.
Free delivery to Bulgaria for orders over 90 BGN to a Speedy office in the country.
For orders up to 90 BGN to a courier office, a delivery fee is charged.
For deliveries to the customer's address, a fee is charged regardless of the value of the order. All courier fees are calculated automatically and are visible when choosing a delivery method. - For orders outside Bulgaria, please contact us at saris@lavender.bg for more details.
- Orders lacking Name, Address and Contact number are not processed! This is mandatory information when sending shipments by courier.
- Orders made and confirmed by 4 p.m. (GMT+2) on a working day are processed and sent on the same day. When ordering to a courier office, the customer receives the products the next working day! Shipments in the offices of Econt are also received on Saturdays until 1 p.m. Orders placed on Saturday and Sunday are confirmed and shipped on Monday.
- If it is not possible to deliver the next day, we will notify you in advance.
- After receiving your order, we will contact you personally at the specified phone number and only after your confirmation will we start processing your order.
- For orders that have been refused after they had been sent by courier, the amount for the courier service in both directions is due.
- Goods may be returned in accordance with the provisions of the CPA, in which case the courier service fees are at the expense of the customer.